1. Best Rate Guarantee:
– Hotel Dhruv Palace offers a Best Rate Guarantee, ensuring that guests receive the lowest available rate when booking directly through our official website or contacting our reservations team directly.
– If a lower rate for the same room type and dates is found on another website within 24 hours of booking, we will match that rate and provide an additional discount of 5%.
2. Seasonal Rates:
– Room rates may vary based on seasonal demand, special events, or holidays. Peak seasons typically include [list peak seasons or events].
– Guests are encouraged to book in advance to secure the best available rates, especially during peak seasons.
3. Promotional Offers:
– Hotel Dhruv Palace offers various promotional offers and packages throughout the year, including discounts, complimentary upgrades, and special amenities.
– Promotional offers may have specific terms and conditions, such as minimum stay requirements, blackout dates, or booking deadlines.
4. Dynamic Pricing:
– Room rates are subject to dynamic pricing based on factors such as demand, occupancy levels, and market conditions.
– Rates may fluctuate daily or hourly, and the price displayed at the time of booking is the current rate for that specific date and time.
5. Taxes and Fees:
– Room rates are exclusive of taxes, service charges, and any additional fees unless otherwise stated.
– Taxes and fees imposed by local authorities or government regulations will be added to the final bill and are subject to change without prior notice.
6. Payment Policies:
– Full payment is required at the time of booking for non-refundable reservations or promotional offers with pre-payment requirements.
– For standard reservations, payment is due upon check-in, and guests may choose their preferred payment method, including credit/debit cards, cash, or electronic payment systems.
7. Price Matching:
– Hotel Dhruv Palace reserves the right to match rates found on third-party booking platforms for the same room type and dates, subject to verification and availability.
– Price matching requests must be submitted within 24 hours of booking directly through the hotel’s official website or reservations team.
Please note that this price policy is subject to change without prior notice. Guests are encouraged to review the price policy at the time of booking and contact the hotel directly for any inquiries or clarification regarding rates and pricing.