Privacy Policy

 

Privacy Policy

 

1. Information Collection:


– Hotel Dhruv Palace collects personal information from guests for the purpose of providing hotel services, processing reservations, and ensuring a personalized and convenient guest experience.
– Personal information may include but is not limited to, name, contact details, payment information, stay preferences, and any special requests or requirements.

 

2. Use of Information:


– Personal information collected by Hotel Dhruv Palace is used solely for the purpose of fulfilling guest reservations, providing requested services, and improving the quality of our hospitality offerings.
– Guest information may also be used for marketing and promotional purposes, including sending newsletters, special offers, and updates about hotel amenities and events. Guests have the option to opt-out of receiving marketing communications at any time.

 

3. Information Sharing:


– Hotel Dhruv Palace may share personal information with trusted third-party service providers, including but not limited to, payment processors, booking platforms, and marketing agencies, for the purpose of fulfilling guest requests and improving hotel operations.
– Personal information will not be shared, sold, or disclosed to third parties for their marketing or advertising purposes without the explicit consent of the guest, except as required by law or legal proceedings.

 

4. Data Security:


– Hotel Dhruv Palace implements appropriate security measures to protect guest information from unauthorized access, disclosure, alteration, or destruction.
– Access to guest information is restricted to authorized personnel only, and strict confidentiality protocols are in place to safeguard the privacy of guest data.

 

5. Data Retention:


– Hotel Dhruv Palace retains guest information for the duration necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws and regulations.
– Guests have the right to request access to their personal information, update or correct inaccuracies, and request deletion of their data in accordance with applicable data protection laws.

 

6. Children’s Privacy:


– Hotel Dhruv Palace does not knowingly collect or solicit personal information from children under the age of 18 without parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our records.

 

7. Changes to Privacy Policy:


– Hotel Dhruv Palace reserves the right to update or modify this privacy policy at any time without prior notice. Any changes to the privacy policy will be posted on our website, and guests are encouraged to review the policy periodically for updates.

 

 

By making a reservation or using our services, guests acknowledge and agree to the terms of this privacy policy. If you have any questions or concerns about our privacy practices, please contact us directly.

 

Please note that this privacy policy is subject to change without prior notice. Guests are encouraged to review the privacy policy periodically for updates and changes.